Support

compu4

As computers become increasingly more complicated and as our lives become busier by the day, most of us forget about the computer. We naturally look after the more important things in life and neglect the PC in the corner. Let’s face it computers are fun and a vital tool but what fun is there in maintenance.  From the moment a computer is removed from its box, it needs care and maintenance. Whether it be to check the anti-virus applications are up to date or that the operating system has it's latest patches applied, there is always something to be done or at least to be mindful of. 

As computers become increasingly more complicated and our lives become busier by the day, most of us forget about the computer and look after the more important things in life. We all lead very busy lives, and as a result maintenance and general computer housekeeping often get forgotten.

Unfortunately over a period of time a neglected computer will slow down and can often become unusable. Valuable time is often wasted whilst you wait for your computer to perform. It can become extremely tedious and very difficult to use. That's where IT-Techie comes in. Often with only a minimum amount of time but the right care and technical know-how your computer can be restored to its original speed and functionality. It can provide you with many more hours of enjoyment.  We will make your computer function as it was designed to. Computers need regular maintenance. Where you forget, IT-Techie will enable your PC to function as it once did.

We have the expertise to ensure that your computer will work for many years without you having to delve into the mysterious world inside the box.

 

Here is an example of our services: -

  • New PC / MAC Setup
  • PC 10 Point Performance Service
  • Mac Full HDD Verification and Permissions Service                 
  • Network Setup                              
  • Full Microsoft Update Service                      
  • Software Installation                                      
  • Antivirus Protection                                      
  • Spyware and Adware Scan and Removal
  • Printing Troubleshoot and Setup
  • Internet Configuration
  • Upgrades - Memory, HDD, PCU, Motherboard 

       

Conditions 

                                                                                                                                                                                                                                                 IT-Techie has a minimum charge policy.

We always plan to work in your home. Sometimes it may be necessary to take your computer to our workshop for a more thorough examination and to reduce your charges.

We try to make informed and accurate estimates but sometimes we need more time to repair your computer. Should the work take longer than expected there may be additional charges.

We endeavour to work at a time that suits you - You won’t be required to wait in all day for our engineer.

We mainly work in and around Needham Market and Stowmarket in Mid Suffolk. Our prices are set for the local shaded area. Other areas will have a travelling allowance applied.


map



We are a new company with an old fashioned approach. 

We believe in: -   

  •     High quality customer service
  •     On-site repairs where possible.
  •     No callout fee
  •     Upfront charging - no hidden extras
  •     Speaking standard English not computer ‘jargonese’.
  •     No fix - No fee



We know that we have a solution to your many computer frustrations. 


To discuss and plan your needs please contact us and we will be able to help

Websites-Repairs-Upgrades-Training-Servicing-Support-Graphics-Networking